Why does my Play Store keep stopping?

[AC Question]

Play store won't work it keeps stopping !

Hi I once downloaded talking tom and talking angela and the next day it wouldn't work anymore so I tried deleting it but now I can't download anything. When I open play store the app works but when I start downloading something it mark " Play store stopped " please help

 

[naimvincent]

Try to delete Cache and Data of google play from settings and try again

 

[Aissata]

I did but it keeps on stopping

 

[naimvincent]

did you clear both Google play Sotre and Google play services ?

 

[Aissata]

Still the same + can't save pics or files

 

[Aissata]

I erased the phone storage and now it works thanks anyway