I cannot turn on my phone, the only screen I can get says: "System Software not authorized by Verizon Wireless has been found on your phone. Please turn off your phone and go to the nearest Verizon Wireless store for help." I went to the store and they didn't have any clue. I've read a few things online in these forums but they were really technical and I wasn't sure what to make of them. I'm just trying to not lose everything that is on my phone, I have all of my honeymoon pictures from last week on there and my wife is really upset. Any and all help would be HUGELY appreciated, again I am absolutely clueless as to the technical workings of smart phones. Thanks so much.