Why doesn't my back button and home button not work?

[AC Question]

why doesnt my back button and home button not work

i have a samsung mega 6.3 the menu,home and back . are not working

 

[Golfdriver97]

Re: why doesnt my back button and home button not work

Welcome to the forums. Has the phone been damaged? It may be as simple as the circuitry is damaged just from use.