note 4 overheating
Hi.
I have searched the forum for'overheat' and 'overheating'phares and couldn't find the solution.I got galaxy note 4 well today's afternoon just in one hour my phone got quite hot,by just keeping it in the pocket.
my battery level dropped from 90 % to 36% the screen wasn't turned on in my pocket.
Without using it I was checking it frequently for temperature,it's been hot for the next hour and completely drained out then.
After plugin in and start to charge I turned it on and it became hot again,unlikely the previous times I was charging,now that I finished charging after couple of hours everything is fine,no overheat or sudden batter drain.
are there any information regarding similar issues does anyone know what may cause it?
mobile data was on,phone was running like usual without any additional tasks.
I checked the battery drain indicator at 36% it was screen and android system on the first two places-but this is almost like always.
Before I return the phone I greatly appreciate for any help.
Hi.
I have searched the forum for'overheat' and 'overheating'phares and couldn't find the solution.I got galaxy note 4 well today's afternoon just in one hour my phone got quite hot,by just keeping it in the pocket.
my battery level dropped from 90 % to 36% the screen wasn't turned on in my pocket.
Without using it I was checking it frequently for temperature,it's been hot for the next hour and completely drained out then.
After plugin in and start to charge I turned it on and it became hot again,unlikely the previous times I was charging,now that I finished charging after couple of hours everything is fine,no overheat or sudden batter drain.
are there any information regarding similar issues does anyone know what may cause it?
mobile data was on,phone was running like usual without any additional tasks.
I checked the battery drain indicator at 36% it was screen and android system on the first two places-but this is almost like always.
Before I return the phone I greatly appreciate for any help.