Why is my phone not updating to Nougat?Is there other ways to update to Nougat?

[Android Central Question]

My phone is Samsung gaxlay on5
Model number is SM-G550T

 

[B. Diddy]

Welcome to Android Central! What carrier are you on? Was the phone unlocked or originally on a carrier? If it came from a carrier, you typically have to be on that original carrier's network to get the official update.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html