Why is my Samsung Galaxy S6 unresponsive when charging?

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AC Question

why is my Samsung Galaxy S6 unresponsive when charging?

I have recently upgraded to a Samsung Galaxy S6 and was happy with the phone until recently.

Whenever I charge my phone it comes up with a black screen and is unresponsive the only way to move from the black screen is if I remove my charger. The phone has also told me to remove the charger.

I have been in to the Samsung shop they have reset my phone and cannot find anything wrong with it.

If anyone could give any advice I would be grateful of your response.

Thanks in advance.