Hello there im having the same problem.
Posted via the Android Central App
Could you tell me how to do this? I'd really like to get different software because I got a ripoff too (99.99% sure). The one I'm using is pretty bad.Welcome to Android Central! If it's a knockoff or clone, then there are no official updates, since it's not from Samsung. You could try messing around with rooting and installing a custom ROM, but that may be difficult, since custom ROMs are designed for specific devices. Otherwise, I can only recommend making sure you get a genuine device in the future.