Why is the screen completely black, even after switching on the phone?

[AC Question]

Why the screen is completely black, even after switching on the phone

I own MOTO G fist gen on 2013. A week back my phone got off without pressing left soft key. later i tried to switch on with soft key, the black screen is not switching on. I am receiving calls but unable to atten it... I thought its soft key problem. but the mobile is swithing off using continuous soft key press. and also switching on until moto logo.. then agian black screen...
Please help me to get rid off this problem.

 

[the tall guy]

Re: Why the screen is completely black, even after switching on the phone

It sounds like a hardware issue - look at taking the phone to a repair store.

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