Why isn't sync possible through conventional methods?

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AC Question

sync not possible through conventional methods....HELP REQUIRED!!!!!

I have a HTC Velocity 4G x710b, The screen is smashed, phone wont turn on, I can hook up to a pc and see there is a connection awaiting me to enable certain features on my phone to create a successful sync, however as I can't turn my phone on, enabling these features is IMPOSSIBLE.
Can anyone help me, overcome this issue?
Ive Installed two different applications, Written to both software developers, searched Forums, and still cant come up with an answer.
 

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