Why my neon ray phone shuts down by itself when it reaches 70%

Francis 77

New member
Jul 7, 2022
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After charging my phone till full it reaches 70% and automatically shuts down by itself what may be the problem please help
 
I'm also thinking battery, but it may be better to upgrade the phone all together. It looks to be a very low end phone (a phone I had over 10 years ago had better specs) even though it looks to be one or two years old based on the release date. It's likely that phones struggles for even basic tasks.
 

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