Why won't my Alcatel One Touch Idol X read my sim card?

[AC Question]

Alcatel one touch idol x won't read Sim card.

my Alcatel one touch idol x is with Bell. I out in the Sim card and it won't read it at all...I have tried turning it off and on and resetting it and blowing at the slot in case of dust- even tried calling Alcatel but I only get a busy signal. it is not the Sim card because the Sim card works in another phone... but I haven't had this problem with this phone before.

 

[alcatelonetouchsupport]

Re: Alcatel one touch idol x won't read Sim card.

Sorry you are having trouble and for the business signal. Its sounds that you have a hardware issue and I would contact Bell for warranty support. If your phone is out of warranty it can still be fixed.

Alcatel ONETOUCH Support