WiFi issues

[sal2726]

This is the only problem I have encountered. WiFi works fine when connected, my problem is the range. Router is upstairs, and I drop to a single bar downstairs, zero connection in my favorite chair downstairs. Every other phone I have ever owned, and every other phone in the house, has no issue with signal strength. Any thoughts? Suggestions? Favorite chair downstairs is not clear across the house, it is in living room at bottom of staircase. No more than 50-60 feet away. My A9 has full connection in the same location.

 

[Rukbat]

Most router antennas are oriented horizontally. If you're directly under the router, even 6 feet away from it, you may not have enough signal. Try standing the router on edge.

 

[sal2726]

Most router antennas are oriented horizontally. If you're directly under the router, even 6 feet away from it, you may not have enough signal. Try standing the router on edge.

It is. As I say, my family (3 people) all get full signal in that spot, and my A9, M9, G4, and M8 all get full signal. Frustrating.

 

[dusstybottoms22]

My experience with Wifi so far has been garbage. With the 5ghz channel it works fine but the 2.4 is another story. If I step out of the room that the router is in download speeds drop from 60+ to .5 - 2 Mbps. Interestingly though the upload remains around 10Mbps which is what is should be.

So with only 5ghz working I can only use Wifi in close proximity to the router because the signal strength is so low.

I'm on 1.53.617.5

 

[Jerry Hildenbrand]

Make sure your router is updated to the latest firmware.

If that doesn't help, try disabling the password for your network temporarily. If that works, the people who make your router will need to update the firmware for newer 802.11.X devices. This same issue happens for some routers with every new phone release, both iOS and Android. Some routers never get updated to work, others will. That depends on the company who made it and its age. If not using a password "fixes" it, you can try switching from WPA2-AES encryption to TKIP encryption -- but know that TKIP is far less secure and will affect performance of your router over time, requiring frequent reboots. But it's better than open WiFi. You'll find all the information you need about encryption and how to change it in your router manual.

If that doesn't work, I'm out of ideas.

Edit: This is because both iOS (BSD-based) and Android (Linux-based) use an open-source WiFi stack and it's regularly improved from version to version. Improvements often equal compatibility issues, unfortunately.

 

[gallopiton]

Even when unlikely another possibility could be that your router has reached the limit of devices that can be connected, and that's why you have none connectivity... how's the reception in other areas in the house?

Posted via the Android Central App

 

[sal2726]

Even when unlikely another possibility could be that your router has reached the limit of devices that can be connected, and that's why you have none connectivity... how's the reception in other areas in the house?

Posted via the Android Central App

Anywhere upstairs is fine (where router is located) , but downstairs is spotty. None whatsoever in the room where we all hang out. I don't think it's the number of devices, because I only have 1 of mine powered on at any given time.

Posted via the Android Central App

 

[gallopiton]

yes, if you are getting signal in other places then cannot be the number of device in the router... as a side note, even when you have only one device at a time, depending on configuration, still the previous devices could be in the allowed list, blocking new entries... but as i said, this doesn't seem to be the case because you have no problem connecting when you are closer... what happens if you disconnect all the devices, forgetting the connection in every device, and allowing yours and only yours to get access and connect alone? try that, but only with your device, and test if in this situation the signal downstairs improves...

Anywhere upstairs is fine (where router is located) , but downstairs is spotty. None whatsoever in the room where we all hang out. I don't think it's the number of devices, because I only have 1 of mine powered on at any given time.

Posted via the Android Central App

 

[anthony2558]

My moto X 2nd gen and Nexus 5x both are able to keep a wifi signal, streaming iHeartRadio, when I'm out mowing the lawn. I tried the same with my HTC 10. Hate to say the distance was cut in half. Although my carriers network signal seems a little stronger.

Posted via the Android Central App

 

[sal2726]

I don't even know if it's a range problem. Getting full signal in Kitchen one room away, half strength out on the back porch. Just a dead zone in that one room. I just haven't experienced it there with my other phones. Not a huge issue, just can't figure it out

Posted via the Android Central App