wifi keeps turning on by itself even after i turn it back off!

[bladexdsl]

my wifi is constantly being turned on and draining my battery 10 points a day without my permission!

i have every option in wifi, advanced unchecked, location is OFF i don't know how the hell it's still being turned on! it's only started doing this recently probably after a bS update? it's driving me mad!

any ideas what it can be before i give up and do a factory reset...

 

[B. Diddy]

Welcome to Android Central! Do you see the wi-fi toggle actually turned back on, or are you only seeing wi-fi on in the battery graph?

 

[bladexdsl]

wi fi toggle gets turned back on by itself even if i turn it off.

 

[B. Diddy]

Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-27781

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.

 

[bladexdsl]

it stays off in safe mode and i have uninstalled every app i know that would even use wifi except the android apps.

i think as soon as i enter the contacts or messages it turns on?!

 

[B. Diddy]

Are you using the stock Messaging app? Of the two apps you mentioned, it would make more sense for Messaging to force wi-fi on. See if you can narrow it down to the Messaging app.

Also, try wiping the cache partition, which won't erase any personal data: http://support.t-mobile.com/docs/DOC-5744 (EDIT: wrong link, see later post)

 

[bladexdsl]

yes the message app that comes with the phone.

if i do a factory reset though everything will be wiped off the phone. i may have no choice though. afterwards i'm never upgrading the android OS AGAIN

 

[B. Diddy]

Wiping the cache partition doesn't erase any personal data, as I mentioned above. It's not the same as a factory reset. The system cache has temporary system data, which can sometimes foul things up; clearing it can help with various issues.

 

[bladexdsl]

i don't see any option to clear the cache partition just factory reset which will do this:

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts

 

[B. Diddy]

I'm sorry -- T-Mobile seems to have rearranged their support topics some time recently. Here's the correct link: https://support.t-mobile.com/docs/DOC-27777

 

[bladexdsl]

nope didn't fix it and it's deff turning on when i either read or write a new message.

 

[B. Diddy]

As a workaround, try using an alternate SMS app, like Hangouts or Google Messenger.

 

[bladexdsl]

i disabled the default messager program and installed Google Messenger and it still turns on! it seems to turn on with any message/txt program?!

that's it I'm doing a factory reset.

 

[B. Diddy]

Yeah, sorry, I'm out of ideas. Hopefully the factory reset fixes it!

 

[bladexdsl]

yep that did the trick the good ol factory reset