WiFi speed issue and question

jskinvest

Well-known member
Mar 27, 2011
466
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Here is an odd occurrence..I get really fast WiFi in my home...over 230MBPs. But after a while, anywhere from 30 minutes to two hours...the speeds drop dramatically to 45MBPs. Only after I turn WiFi off then back on do the speeds go back to 230MBPs. Then the process repeats itself. Has anyone else experienced this? Any advice? I have also forgotten the network and then re-entered it again but that did not fix the problem. Thx.
 
OK so this does sound kind of weird, these speed drops are happening in a pattern, just a not a consistent one. As far as your Pixel, have you been connected to other WiFi networks (i.e. work) and there's a similar speed drop there too? Do you have any AV utility or some miscellaneous 'WiFi optimizer' app installed, or do you keep your phone's system pretty clean?
As for your home's WiFi network, what kind of wireless router do you have -- a carrier-supplied modem/router unit or a modem that you use with your own separate router? Taking into consideration you can restore the bandwidth speed in your phone by disabling/enabling WiFi this issue does sound like it's focused on your phone, but when this problem occurs how long do you turn off the WiFi? Have you tried giving your Pixel a reserved IP address in your router's Settings? If you're using DHCP that is, if you don't, giving it a fixed IP.
(Jealous of your 230Mbps BTW)
 
I am on the latest Arris modem/router supplied by Comcast. I have not noticed speeds dropping in other locations but I don't check that much. I do not have any WiFi optimizer apps installed. I can turn off the WiFi and turn it back on immediately and my fast speeds are restored... until the problem occurs later. How do I give my Pixel a reserved IP address?? Thanks.
 
Last edited:
How do I give my Pixel a reserved IP address?? Thanks.

Try typing in 10.0.0.1, a common default for Comcast, into a web browser (you'll probably get better interactions using a computer or laptop connected with an Ethernet cable directly into your Arris modem/router than over a WiFi connection).
https://forums.androidcentral.com/e...ted-routers-gateways-adapters/&token=4WpMCJ--

Also, I don't suppose you checked your Pixel's IP address (Settings >> Wi-Fi) before and after you go through that process of disabling/enabling the WiFi to restore the higher speeds? Curious if it remains the same (it typically should, unless there's a pretty long waiting period between that before and after.)
More importantly, just to ask again but does this problem happen using other WiFi networks? That would be an indicator if the problem is indeed just centered on your phone or something phone <<??>> router related.
 
Ok but what do I do after I type in the 10.0.0.1?

And yes..the wifi settings are the same before and after I turn it off/on.

I do not really know if it happens on other networks because i rarely do speed tests outside my home. I will now though.
 
Ok but what do I do after I type in the 10.0.0.1?

And yes..the wifi settings are the same before and after I turn it off/on.

I do not really know if it happens on other networks because i rarely do speed tests outside my home. I will now though.
OK the WiFi settings aren't the issue, I should have made it more clear my query was specifically about the assigned IP address your Pixel had before and after you toggle Wi-Fi on and off. Typically the IP address will remain the same if you're just disabling and a few seconds later enabling it. It should also remain the same doing so after several minutes. Depending on the default setting of your modem router your Pixel should be assigned the same IP address up to 24 hours or so.
The 10.0.0.1 address in your browser should take you into your Arris setup menu, you'll have to login into it using whatever user name and password that's either on a printed label affixed to the side, bottom, or back of the Arris casing itself, or what's in the paperwork you received back when they or you originally set up your home network. If that isn't the correct address to get access to your Arris, (see below)
https://forums.androidcentral.com/e...ted-routers-gateways-adapters/&token=OcpkwWqE
than check for the 'gateway' IP address using a computer or laptop that's a part of your home network:
https://www.lifewire.com/how-to-find-your-default-gateway-ip-address-2626072
Or install this network scanning app, Fing on your phone:
https://forums.androidcentral.com/e...om.overlook.android.fing&hl=en&token=wY3BLl4K
Do a basic scan and your Arris modem/router will be in the listing of devices, along with all their IP addresses. Enter that exact address for your Arris into a web browser to get to the configuration menu.
 
Last night I was out of my home. The Xfinity wifi speeds at where I was staying was very fast..over 220MBPS. There was no reduction in signal all night and early this morning. When I got home this morning the same problem of signal reduction occurred. So am I correct to conclude that the problem is not with the phone but with my home network or router?
 
Here's a question I didn't think to ask earlier but when your bandwidth speed drops so significantly, are you doing anything in particular on your Pixel that corresponds with the drop-off?

As for your Arris modem/router unit, one simple step to try is just powering it off and then back on again. A lot of these carrier supplied units may have a battery so that complicates even something as simple as turning it off completely. Also, here's a guide on setting up a home network you might find worth reading through.
https://lifehacker.com/5833254/know-your-network-the-complete-guide
It's a little dated and references to a router are focused more on third-party, external wireless routers but getting a handle on fundamentals is the goal. Note that Comcast has complete control over that Arris unit (so any alterations you do make can be negated on their end) and that its configuration options are a lot more limited than a typical wireless router. You'd be better off getting your own wireless router and just use the Arris as a modem if you want more control over your own home network. But for now focus on getting things working the way you want, starting with re-configuring the router settings.
 
Here's a question I didn't think to ask earlier but when your bandwidth speed drops so significantly, are you doing anything in particular on your Pixel that corresponds with the drop-off?

As for your Arris modem/router unit, one simple step to try is just powering it off and then back on again. A lot of these carrier supplied units may have a battery so that complicates even something as simple as turning it off completely. Also, here's a guide on setting up a home network you might find worth reading through.
https://lifehacker.com/5833254/know-your-network-the-complete-guide
It's a little dated and references to a router are focused more on third-party, external wireless routers but getting a handle on fundamentals is the goal. Note that Comcast has complete control over that Arris unit (so any alterations you do make can be negated on their end) and that its configuration options are a lot more limited than a typical wireless router. You'd be better off getting your own wireless router and just use the Arris as a modem if you want more control over your own home network. But for now focus on getting things working the way you want, starting with re-configuring the router settings.

No there are no activities that correspond with the speed drop off. It is totally random. It could be five minutes or 90 minutes after I turn WIFI on regardless of activity.

And yes I have powered off and restarted the modem..as recently as today...still no luck.

I am familiar with the 10.0.0.1 xfinity modem setting site. I am just unclear as to what changes you are recommending. Thx.
 
I am just unclear as to what changes you are recommending. Thx.

That's not easy over a forum like this, especially since your stated problem isn't a very common one. Basically if (emphasis on 'if') the problem is something that can be solved by changing a configuration setting in your router, it will be a matter of trial-and-error on your end. Earlier I suggested trying a reserved IP but that's just speculation, and not really based on anything solid. You might also want to see if your Arris modem/router has any setting for RIP (Routing Information Protocol)
https://en.wikipedia.org/wiki/Routing_Information_Protocol
or maybe QoS (Quality of Service)
https://www.howtogeek.com/75660/the-beginners-guide-to-qos-on-your-router/
or even just disabling IPv6 might help (even if that does seem very unlikely for this issue).
 

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