Win 10 not seeing Note 8 via 3.1 Type C connection

[larman2001]

Hi

I'm trying to connect and view the Note 8 via 3.1 USB connection to my HP Spectre. GThe phone does not show up in file explorer. Not even by USB A to USB C.

Any thoughts?

 

[B. Diddy]

When you connect, swipe down the notification panel -- do you see the USB icon there? If so, tap it and make sure MTP is selected.

 

[larman2001]

Hi, no I don't see it. In the past with other phones I've seen it. Maybe I turned off that specific notification and don't remember. I checked in Dev options and it's set to MTP but still nothing. Same for any of my PC's.

 

[B. Diddy]

It sounds like you already tried other cables, correct? Try also cleaning out the phone's charging port. Use a can of compressed air to blow it out, and a toothpick to root around for any debris/

 

[larman2001]

It sounds like you already tried other cables, correct? Try also cleaning out the phone's charging port. Use a can of compressed air to blow it out, and a toothpick to root around for any debris/

So, I just tried it with the original USB-A to USB-C cable and voila. I was hoping to use the USB-C 3.1 cable to check the transfer speed but it's not an original Samsung cable.

I guess there's no way

 

[anon(7901790)]

So, I just tried it with the original USB-A to USB-C cable and voila. I was hoping to use the USB-C 3.1 cable to check the transfer speed but it's not an original Samsung cable.

I guess there's no way

That shouldn't matter. It may be a problem with your laptop's USB-C port.

 

[larman2001]

That shouldn't matter. It may be a problem with your laptop's USB-C port.

Not sure, I tried both USB-C ports and nothing, with the exception of charging.

 

[B. Diddy]

So, I just tried it with the original USB-A to USB-C cable and voila. I was hoping to use the USB-C 3.1 cable to check the transfer speed but it's not an original Samsung cable.

I guess there's no way

Oops, I had Liked this post because I thought you meant it worked (since you said "voila").

Did you also try cleaning out the port?