- Jul 1, 2019
- 2
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Hi there,
I'm trying to wipe clean my dad's LG 4K 2017 phone. I have tried everything and I can't get past this google reset verification page. "The device was reset. To continue, sign in with a Google Account that was previously synced on this device".
-My dad has no idea what the password is. I recovered it, and once I put all the right info in, it says there was an unknown error.
-I did a hard reset back to factory settings (and still the gmail page comes up)
-I called LG and they told me to call google (called but couldn't get anyone on the phone)
-I did a few youtube tutorials, but still no luck.
Can anyone help me?
I'm trying to wipe clean my dad's LG 4K 2017 phone. I have tried everything and I can't get past this google reset verification page. "The device was reset. To continue, sign in with a Google Account that was previously synced on this device".
-My dad has no idea what the password is. I recovered it, and once I put all the right info in, it says there was an unknown error.
-I did a hard reset back to factory settings (and still the gmail page comes up)
-I called LG and they told me to call google (called but couldn't get anyone on the phone)
-I did a few youtube tutorials, but still no luck.
Can anyone help me?