Wireless charging not working on my Note 10.

[solotristan88]

Hey all..so my wireless charging just stopped working. Texts messaging not going through...have to restart phone almost daily now...anyone else?

 

[mustang7757]

You try clearing cache in recovery?

 

[solotristan88]

You try clearing cache in recovery?

Yes. Seems to be a mechanical issue. I read in Samsung message board. Have to press phone together a half inch u see bottom camera....started working. It's the adhesive inside that is coming lose they said. Have to wait until note 20 comes out.

 

[j_hansen]

Are you using a case that could be blocking the wireless charging and/or blocking antenna signals

 

[mustang7757]

Yes. Seems to be a mechanical issue. I read in Samsung message board. Have to press phone together a half inch u see bottom camera....started working. It's the adhesive inside that is coming lose they said. Have to wait until note 20 comes out.

Oh wow, you should have warranty?

 

[DARK Vader777]

Yes. Seems to be a mechanical issue. I read in Samsung message board. Have to press phone together a half inch u see bottom camera....started working. It's the adhesive inside that is coming lose they said. Have to wait until note 20 comes out.

I must say with how expensive these phones are, insurance is must.
Hope you get it resolved

 

[solotristan88]

I must say with how expensive these phones are, insurance is must.
Hope you get it resolved

Yeah..I do. But it's just wireless charging...I think warranties have to pay a fee.

 

[donm527]

A Note 10... Aren’t you within your one year?? Shouldn’t have to pay anything if within the Manufacturers warranty, right??

Yeah..I do. But it's just wireless charging...I think warranties have to pay a fee.

 

[Bodestone]

A Note 10... Aren’t you within your one year?? Shouldn’t have to pay anything if within the Manufacturers warranty, right??

You have an automatic warranty of 2 years in the EU and a year out of the EU (though countries may differ the global minimum is a year) on any electonic equipment.
You should be able to get a repair or replacement for free if anything has gone wrong outside your control.
If you throw it at a wall, your bad. If wireless charging stops working then theirs. Fully covered by warantee unless you or beetles have got inside the phone and chewed the wires or eaten the glue.

Definitely if is is an issue with glue expanding when it gets warm then it is a manufacturing issue and valid for a warrantee replacement.