Working for AT&T

[Stefan.Skoutelas]

Its cool and all but the customers think they are entitled to everything because they are "long time customers" I get that and I appreciate the business but when you have 10+ non pay suspensions and carry a past due balance I don't feel sorry for you when we push back your upgrade dates... if you can't afford the bill why are you buying new phones? Anyone dig this??

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[arienette]

I used to work collections for a phone company, so yes, I dig.

 

[BlackHawkA4]

I can see, say someone like myself , who feels "entitled" to service and maybe some leeway with certain things as I pay my $140 bill every month and have never been late, ever.

However, people who are always late and irresponsible always believe they are entitled to things.
When you become a PAYING customer; then, we'll talk.