WTH is Verizon up to?

[FernBch]

I personally think the restocking fee is bs and abuses by all tye carriers. I mean, if you get a device and in a couple weeks decide you want something else, fine. Charge the fee as it is going to be cleaned up, flashed, and resold. But at the end of your contract or at the upgrade eligibility date is not right. The cost of the phone is part of what you pay for and they're gonna hit you again? Come on.

Sent from my MB855 using Tapatalk 2

 

[davey11]

I wouldn't mind so much if they added some hidden or misc fee of $1.25 per month.
24 months times $1.25 is 30 bucks.
Eases the pain a bit.

This post courtesy of Tapatalk2

 

[whitewallman]

the $35 restock fee would apply as it is now a used device since it was activated to the account

I disagree. If I don't sign the agreement at the end of the transaction, it was never finalized. No sale. Your signature is required to complete the sale. If you didn't purchase, how can you be charged to re-stock. This ain't obamacare, I don't have to buy. Firmly and politely refuse.

 

[eric3316]

Probably would not be as bad if Verizon did not already charge $100 more then other carriers for their top of the line phones.

 

[kulkaholic]

Not that I want to pay another $30 fee, but the cost to support the phones may have something to do with it. When you call call VErizon for an issue with your phone they do not push you to the manufacturer. They deal with it in house. Considering the rise in sales of smart phones and the lack of support from manufacturers from both hardware and google I would assume that the costs have risen exponentially for all the carriers.

In one sense I applaud Verizon for waiting this long over the others. In another sense I hate the fact there are more fees and hate the fact my cell bill is starting to look like my mortgage paperwork.

Maybe the carriers need to use their muscle and force the phone producers to put out a better product, one that is more stable with less issues

 

[pauldroidr2d2]

Not that I want to pay another $30 fee, but the cost to support the phones may have something to do with it. When you call call VErizon for an issue with your phone they do not push you to the manufacturer. They deal with it in house. Considering the rise in sales of smart phones and the lack of support from manufacturers from both hardware and google I would assume that the costs have risen exponentially for all the carriers.

In one sense I applaud Verizon for waiting this long over the others. In another sense I hate the fact there are more fees and hate the fact my cell bill is starting to look like my mortgage paperwork.

Maybe the carriers need to use their muscle and force the phone producers to put out a better product, one that is more stable with less issues

You make some really good points. Something else that Verizon has also maintained is domestic support rather than shipping their support jobs overseas.

 

[Droid800]

I disagree. If I don't sign the agreement at the end of the transaction, it was never finalized. No sale. Your signature is required to complete the sale. If you didn't purchase, how can you be charged to re-stock. This ain't obamacare, I don't have to buy. Firmly and politely refuse.

Good luck with that. The minute the device is activated on your account, you are responsible for any restocking fee because it can no longer be sold as new.

 

[davey11]

Doesn't VZ have over 100,000,000 customers?
Let's just say the average bill per customer is $30. 30 times 100 million is 3 billion dollars a month. (gulp)
Yeah they got some serious overhead but maybe they need to allocate their resources better?

By the same math above, that 30 times 100 million is an additional 3 billion every 2 years when their subscriber base upgrades.

Is my math suspect here? 3 billion dollars for keeping support staff in house? Uh wow.

 

[Droid800]

Doesn't VZ have over 100,000,000 customers?
Let's just say the average bill per customer is $30. 30 times 100 million is 3 billion dollars a month. (gulp)
Yeah they got some serious overhead but maybe they need to allocate their resources better?

By the same math above, that 30 times 100 million is an additional 3 billion every 2 years when their subscriber base upgrades.

Is my math suspect here? 3 billion dollars for keeping support staff in house? Uh wow.

Yes, your math is suspect. Costs associated with running a wireless network are insane, especially if the company is in the middle of launching a new network. Their subscriber payments barely keep up with their costs. Verizon's income for the fourth quarter before taxes, etc. was only $4.6 billion on revenue of $26 billion (with half of that being income that was not due to payments by subscribers). For all of last year Verizon's income was only $10 billion on revenue of $107 billion.

 

[xxtdxx]

My next device will be purchased off-contract, just as my current devices were. It's not trying to stick it to Verizon, I just hate contracts.

 

[sicario666]

My next device will be purchased off-contract, just as my current devices were. It's not trying to stick it to Verizon, I just hate contracts.

If I can afford it at the time. I try to do the same thing.

Dropped from LiquidNexus via XparentTapatalk2

 

[Johnly]

My next device will be purchased off-contract, just as my current devices were. It's not trying to stick it to Verizon, I just hate contracts.

yes

 

[Live2ride883]

I guess it's a good thing I am still satisfied with my Nexus, I don't see the need to upgrade anytime soon...

 

[bworley50]

Here's a solution. Go buy $600 worth of Verizon stock, ticker symbol VZ. The dividends will be $30 per year. You win!!

 

[dmmarck]

Here's a solution. Go buy $600 worth of Verizon stock, ticker symbol VZ. The dividends will be $30 per year. You win!!

Not if you factor in the time value of money

 

[tony bag o donuts]

No free Holiday Minutes
Changed N&W hrs
No NE2
Now an upgrade fee...

Oh well.....

 

[dmmarck]

No free Holiday Minutes
Changed N&W hrs
No NE2
Now an upgrade fee...

Oh well.....

Were holiday minutes a prior thing? Sounds badass if so. What constitutes a holiday? Xmas and such? What hours?

lol sorry, that concept intrigues the hell out of me.

 

[Mooem]

My next device will be purchased off-contract, just as my current devices were. It's not trying to stick it to Verizon, I just hate contracts.

I've started this with the GNex. The last phone I bought on-contract was the Bionic.

At this point, the only thing keeping me at Verizon is my unlimited data.

 

[tony bag o donuts]

Were holiday minutes a prior thing? Sounds badass if so. What constitutes a holiday? Xmas and such? What hours?

lol sorry, that concept intrigues the hell out of me.

Yep...they ditched them about 6-8 years ago....

All federal holidays free minutes...Thanksgiving, XMas, 4th of July, Memorial Day, Labor Day, Presidents Day, etc.

 

[davey11]

No free Holiday Minutes
Changed N&W hrs
No NE2
Now an upgrade fee...

Oh well.....

Unfortunately thats all we can do is mutter "oh well" and suck it up and pay.

Me personally will be muttering something far worse than that.