Hopefully you fixed it by now. If not, then you'll need to get it replaced in order for it to work. Aside from the cracked screen, it appears to have a broken digitizer, which would explain it not being responsive.I dropped my phone by accident my screen cracked an now I cant operate the phone. Sad thing is I have no insurance. I sent it in for repairs an was quoted 4.5K(SA Rands). Any ideas on how to operate it till I can raise the funds???