Zgachaaf malware

[Yoyozar]

I need to get rid of the virus/malware on my phone. It keeps getting back after deleting. I need assistance on what to do? Anyone. Thanks

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[Yoyozar]

Try signing out then deleting and see if they come back

Okay I will do that now. After signing out. Should I delete in safe mode?

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[mustang7757]

Okay I will do that now. After signing out. Should I delete in safe mode?

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Exit out safe mode by restarting then sign out of your account and delete see if they come back

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[B. Diddy]

It'd be interesting to see what happens if you open one of those files using a media player, since they're mp4 files. I wonder if they could be video ads that are being cached on the phone, related to some app you installed. I don't think an mp4 file itself can be malicious, since it's simply a video file.

 

[Yoyozar]

Exit out safe mode by restarting then sign out of your account and delete see if they come back

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Wow. Magic.

I don't see them again. Thanks so much. I have been worried

Can I still re-sign in my Samsung account

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[Yoyozar]

It'd be interesting to see what happens if you open one of those files using a media player, since they're mp4 files. I wonder if they could be video ads that are being cached on the phone, related to some app you installed. I don't think an mp4 file itself can be malicious, since it's simply a video file.

I would have loved to try that but I was told to sign out my samsung account and try to delete them. I just tried that and they are gone. But I'm not sure to sign in my samsung account again

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[mustang7757]

Wow. Magic.

I don't see them again. Thanks so much. I have been worried

Can I still re-sign in my Samsung account

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You can see if it stays that way now

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[Yoyozar]

You can see if it stays that way now

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Okay. Thank you. I will sign in again and see

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[mustang7757]

Okay. Thank you. I will sign in again and see

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Ok , your welcome!

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