So what you are telling me is that when you try to buy this online, they say "...sorry, you have to go to the Verizon Retail store and they'll take care of you..." And then you say that Verizon Retail don't have the same special pricing...
Well, I for one would not take that as an acceptable answer. If the reason is that you are being redirected to Retail is because you are truly not eligible for this offer then sure, I can understand that. But if you are eligible and are being redirected to a store, then it's a Verizon corporate mandate that you are being pushed to brick and mortar and "any" offer from any contract vehicle - store, online, reseller/retailer - has to support you. It's the CONTRACT. As long as the contract is valid, then they can't deny your access to a purchase and would have to help you get the preferential pricing of your choosing. Either they help you get beyond the Online issue or they accept the pricing and care for you at the store. But you can't be denied as long as you are contractually eligible for the criteria of the promotion.
Is it New Contracts Only or are contract upgrades eligible for the $79.99 promo pricing?
AGE