04-12-2018 12:52 PM
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  1. SakuraKentasha's Avatar
    Well, for one thing, you should worry about, is that it's a phishing app that is trying to steal your ID. Plus, it is just a scam. So, don't believe what they say in the comments below in those kinds of pop-ups. One thing you can do to prevent this problem from happening so many times, is clicking on clear website data and history in settings. If it's a website where you can watch movies, anime, and cartoons, and the pop-up keeps showing up again in that one particular website, then you should close it right away and find a different website that works in a similar way by searching key words in Google to find another website that works best. This problem happens to me many times. Mostly on the weekends. So, hope this helps.
    05-14-2016 04:05 PM
  2. Jiburley's Avatar
    I use the app scanner in ES File browser regularly. If an app has a permission I think it shouldn't need I uninstall it.

    I used it earlier today and no apps were flagged as having undue permissions. I checked again after getting this pop-up and I have 57 apps with 29 permissions flagged as unwarranted. In other words something jacked into EVERYTHING, including some Google system apps.

    It first hapened just after running uTorrent (free) for the first time, although I had just run AVABEL for the first time also. Like everyone else I'll try some security apps, but I think it's time for a factory reset.

    I strongly suspect there is a vulnerability in Chrome and a web ad has exploited it.
    06-08-2016 10:54 AM
  3. Morty2264's Avatar
    Ignore all of these and never open anything "untrusted" like that. They are all scams. Not well versed in malware, but I think some pop ups, etc just happen - I get some sometimes. No need to worry lots, IMO.

    Posted via the Android Central App
    06-08-2016 11:00 AM
  4. ceyquem's Avatar
    Ignore all of these and never open anything "untrusted" like that. They are all scams. Not well versed in malware, but I think some pop ups, etc just happen - I get some sometimes. No need to worry lots, IMO.

    Posted via the Android Central App
    I got the same problem, I think another smartphone got infected and after using its connection via wifi hotspot I got infected.

    I think it injected a fake JavaScript file in chrome with a long time to live and this script superseded other JavaScript that some website have, displaying the annoying message and redirection.

    Clearing browser cache fixed the problem and the other smartphone will need a factory reset.
    06-16-2016 06:46 AM
  5. iquanyin's Avatar
    you all use at&t, probably gophone. at&t addresses this and asks that youbforward these to them (they give the number to forward sucj popups to,also phone calls and texts).
    07-04-2016 12:18 AM
  6. recDNA's Avatar
    I still get these. Mine always start with congratulations verizon user you have won.... Often I cannot back out and must clear browser cache and data to get rid of it. Malwarebytes finds nothing. How do they even know I am a verizon user? I get them in really innocuous websites like today I got it in CNN. It seems like if I leave a website open long enough it usually pops up. Nobody ever found a cure?
    07-31-2016 01:19 PM
  7. B-RONNIE's Avatar
    I've also had this problem, uninstalled everything I thought might have been contributing, no luck. Tried antivirus apps you name them i tried them. Connected phone to computer and started deleting files from android folder like a mad man - Nothing! Deleted all browsing & data history etc. Did nothing.
    I'm still in the running to win a new iphone!

    What has worked - go to settings, applications, application manager, find chrome/open go to more and uninstall updates, should restore to default chrome settings. Update to latest version from app store and hopefully that works for you, if having the same problem. If not good luck.
    08-10-2016 05:35 AM
  8. Lightdr's Avatar
    Got this popup about 2 weeks ago on unrooted Note 4 . Use Firefox so uninstalled and reinstalled to latest version from Play Store. Appears to have cleared up problem and all is back to normal for now.

    Apparently it comes in via your web browser. Has anybody had any luck keeping it out with ad blockers?
    08-18-2016 11:25 AM
  9. recDNA's Avatar
    I am using ad blocker free browser and it seems to keep them out. Malwarebytes rep told me these are not malware. Annoying but don't steal data or anything so they do nothing to block them.

    I also disabled java
    08-18-2016 11:26 AM
  10. MrGriff's Avatar
    I had got the same thing on my phone.
    I just remembered when I saw this pop up for the first time... It came when I clicked on a link on facebook. To deal with this pop up I just cleared my browser cache.
    Now he seems to have disappeared.
    Certainly a malicious Javascript code here !
    08-23-2016 05:58 PM
  11. leftisthominid's Avatar
    I just tried this. I restored Chrome to factory settings and then re-updated. Has the problem re-occurred for you yet?
    08-23-2016 11:06 PM
  12. starvmarv's Avatar
    All! I have been getting this same pop up out of the blue about 4 days ago.

    Factory Reset did not work, as the pop up came up 10 mins after browsing the net.

    I went as far as re-flashed my Sony Xperia Z5 device (A clean wipe of the ROM and a new OEM ROM from Sony installed from my computer) and i still get the blasted error (*Note that i got the error AFTER i logged back into my Google account)

    Which got me thinking, maybe there is something in our Google accounts that is effecting us.

    So i did another wipe, only this time, I did NOT log into my usually Google Account. I made a new one. It's been half a day and so far so good.

    **If you just log out the Google Account and don't factory restore your device, it won't change anything as that malware file has been written down locally somewhere.

    Try resetting the device, do NOT log back into your Google account.
    08-25-2016 03:55 PM
  13. bobm153's Avatar
    I tried the approach noted.
    Went into apps for Chrome > deleted Updates
    then Deleted Chrome
    then powered off phone
    turned it back on
    reinstalled Chrome from the play store.
    So far it's been clear of the pop-up (about 2 days)
    08-27-2016 08:52 AM
  14. AntiMalwareFlames's Avatar
    I think it is a javascript. It happened to my moms phone as well. She got an ad claiming her phone had malware. She was on WebMD, its a vulnerability in google chrome. If it constantly pesters you than clear the cache
    08-27-2016 09:54 PM
  15. recDNA's Avatar
    Anybody know if adblock plus prevents these annoying popups? I get them about once every week or two and they always make me feel sick.... like my phone is invaded and I cannot get rid of it. Clearing cache doesn't keep them from recurring. I visit no risky sites. N O N E. Never have. You cannot shut off Javascript in Sammy browser in Note 7.
    08-28-2016 11:28 AM
  16. walkinthedog's Avatar

    Try resetting the device, do NOT log back into your Google account.
    I can confirm this worked. If I don't log into Chrome I don't get the pop-up.

    So then, what now? How to troubleshoot and repair from here? Any ideas?
    08-28-2016 12:28 PM
  17. starvmarv's Avatar
    I can confirm this worked. If I don't log into Chrome I don't get the pop-up.

    So then, what now? How to troubleshoot and repair from here? Any ideas?
    I thought so too, but 2 days later, it came back up on my device (After I FLASHED ROM from scratch) .... i am using Firefox as a work around. This error has been popping up all over other forums too.

    What service are you all with? (I am with AT&T)

    The forum below i found to have the most replies:

    data:text/html;base64,PCFET0NU - Android OS
    08-29-2016 10:40 AM
  18. walkinthedog's Avatar
    It's been 4 days and still no popups, but I'd like to be able to login to my account. I'm on AT&T.
    09-01-2016 08:59 AM
  19. d3christie's Avatar
    What has worked - go to settings, applications, application manager, find chrome/open go to more and uninstall updates, should restore to default chrome settings. Update to latest version from app store and hopefully that works for you, if having the same problem. If not good luck.
    Thank you, at least so far, so good. I only got this stupid popup when I opened Chrome on my cell. I got it no matter if I was on 4G or home wifi. The popup would not delete just immediately pop back up every time I hit cancel. All I could do was restart the phone. I already had Avast on my phone, it had no effect. None of the other suggestions did either. Nothing. Then I found yours.

    I did just as you instructed but did NOT install the latest version. That's been 3 days ago and so far no return. I'm no techie but it seems to me that this vicious little popup is tied to some later update of Chrome for Android. I get the message that there is an update for Chrome but I am not opting for it until and unless this popup is resolved.

    Thanks for your help.
    09-11-2016 02:10 PM
  20. Roamingnome3's Avatar
    Thank you, at least so far, so good. I only got this stupid popup when I opened Chrome on my cell. I got it no matter if I was on 4G or home wifi. The popup would not delete just immediately pop back up every time I hit cancel. All I could do was restart the phone. I already had Avast on my phone, it had no effect. None of the other suggestions did either. Nothing. Then I found yours.

    I did just as you instructed but did NOT install the latest version. That's been 3 days ago and so far no return. I'm no techie but it seems to me that this vicious little popup is tied to some later update of Chrome for Android. I get the message that there is an update for Chrome but I am not opting for it until and unless this popup is resolved.

    Thanks for your help.

    Its Java code in your chrome browser cache; pretty sure. Go into you're settings within chrome and start deleting anything that looks suspect. Thus far I'm having no problems.
    09-11-2016 09:20 PM
  21. worshippertom's Avatar
    that worked for me. I have a motorola 2nd Gen with latest Android version whatever that is!
    11-11-2016 04:08 AM
  22. Steatopygic's Avatar
    It is a web page injecting a pop up through Chrome. Sometimes it is put put a virus or tracking malware on your phone. Sometimes it is just an ad. When this happens hit your running apps button (the square beside home), then long press the chrome app, then press app info, then press clear data. This insures nothing is installed on your phone. Then upgrade Chrome to fix the security exploit.
    EgretOwl likes this.
    12-08-2016 11:31 AM
  23. Ahmed Husein's Avatar
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    01-31-2017 05:17 PM
  24. Tyohni's Avatar
    I am getting the pop ups as well. When I try to back out of the page a message appears that states my phone has been infected.
    08-04-2017 02:31 PM
  25. B. Diddy's Avatar
    I am getting the pop ups as well. When I try to back out of the page a message appears that states my phone has been infected.
    Welcome to Android Central! It's not infected. You're just stuck in a web redirect. Tap the Recent Apps button, then swipe away the browser window. Avoid that website in the future.
    08-05-2017 10:14 PM
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