Cannot delete- deleted emails

[Rory Wells1]

I have an Lg G2 from Verizon. I have my phone set to delete emails from the server when I delete them from the trash but soem emails are getting stuck in the trash and I am unable to delete them. The option is there but nothing happens when I hit delete. I have tried to delete them individually and I get the option to delete it and a confirmation that the email will be permanently deleted, after I select OK- nothing happens. I have removed and re-added the email account which removed the emails that were currently stuck but now there are more today. I am thinking this might have something to do with me maybe deleting the emails from the server before deleting from the phone?? Any ideas?

 

[Ry]

I have an Lg G2 from Verizon. I have my phone set to delete emails from the server when I delete them from the trash but soem emails are getting stuck in the trash and I am unable to delete them. The option is there but nothing happens when I hit delete. I have tried to delete them individually and I get the option to delete it and a confirmation that the email will be permanently deleted, after I select OK- nothing happens. I have removed and re-added the email account which removed the emails that were currently stuck but now there are more today. I am thinking this might have something to do with me maybe deleting the emails from the server before deleting from the phone?? Any ideas?

Which email app are you using?

What type of email account is it?

 

[dookie.]

I am seeing the same thing (stock client, POP3 account) . I posted about it here awhile back & got zero response. Ultimately switched to AquaMail. Wish I had more info for you...

 

[Patty Ball]

I was having the same problem, but I think I figured it out. In your Account Settings, instead of selecting Delete from server - "when I delete from trash box" (which seems the obvious one to choose), select Delete from server "When i downloaded from server". I do not know why this works, but finally, I could successfully delete my over 2000 emails. I tried everything else and still they were there. When I checked this option, I could finally delete them. Hope this helps.

 

[Rory Wells1]

The stock app that came pre-installed. It is a POP/SMTP server type account through my local provider- Roadrunner

 

[Rory Wells1]

Thanks! That did work! I didn't want to use that option because some emails I need to download to my laptop and dont want to keep on the phone memory. Oh well. Could be worse.