hey guys i just had a couple questions about my dads s4 and the problems were having with verizon. so my dad has had the phone for a couple days now, but the first 10 hours of buying the phone my dad took the phone out of his pocket and found the screen shattered. He doesnt know how this happened. went to work, took the phone out of my pocket and the screen was a mess! Our main problem is no insurance on the device. i told him to get it and he said that he would check out the phone for a week to see if he liked it.
I went in to the verizon store and talked to the reps there about my situation and they want him to buy another phone for $200+ which sucks since we just paid 200 to get the device. since he had the phone for less than 14 days could verizon possibly cut us some slack and save some money by returning the phone even though it broke it without insurance? Im also debating on taking it to a store to fix the screen but all the places around me want to charge $200 as well. Or i can manage to fix the screen myself. (youtube baby) anyways i just wanted some input if you dont mind on how we can possibly get a new s4, if not then thanks for your time and i can have him just buy a new one if all else fails.
thanks again guys.
I went in to the verizon store and talked to the reps there about my situation and they want him to buy another phone for $200+ which sucks since we just paid 200 to get the device. since he had the phone for less than 14 days could verizon possibly cut us some slack and save some money by returning the phone even though it broke it without insurance? Im also debating on taking it to a store to fix the screen but all the places around me want to charge $200 as well. Or i can manage to fix the screen myself. (youtube baby) anyways i just wanted some input if you dont mind on how we can possibly get a new s4, if not then thanks for your time and i can have him just buy a new one if all else fails.
thanks again guys.