Seems their system is set up to make you jump through enough hoops that you'll forget or give up. I have sent in two different rebates now that were meticulously printed, carefully including everything that was required. Both times, my rebate "failed audit" due to address issues. Both times, I was told that the address on the rebate didn't match the billing address. The kicker being that it did. Then suddenly, Verizon is oh-so-sorry, we have to send this along to corporate to verify, you'll get a call from someone else, it'll take an extra 15 days, etc. Along the way, I have to make more calls, etc. The only difference being that NOW, you can't even call, you can only e-chat, making it even less convenient as you have to sit at your computer to try to jump through the hoops.
Bottom line? Don't buy a phone with a rebate if you ever hope to see the rebate again.
Thanks for the rip-off, Verizon. I hope people really reconsider buying equipment from you.
Bottom line? Don't buy a phone with a rebate if you ever hope to see the rebate again.
Thanks for the rip-off, Verizon. I hope people really reconsider buying equipment from you.