answering/ending calls with the power/home buttons.

[AC Question]

I've noticed that my ZenFone2's proximity sensor doesnt seem to be working properly, mainly when making/receiving calls. When making/receiving a call, as soon as i put the phone to my ear, the screen turns off (great), but then when I move the phone away so i can enter numbers or do something on the prompts, the screen stays black and doesnt seem to wake up. I then press power button or the home button to no avail. I've since turned off the proximity sensor as well as answering/ending calls with the power/home buttons.

 

[B. Diddy]

Welcome to Android Central! Is anything obscuring the proximity sensor, like a dirty screen protector or an ill-fitting case? The sensor should be right near the front-facing camera.