Unable to activate Advanced Calling on Note 4 after Verizon update

[AC Question]

I had advanced calling before the MM update. Now when I try to activate it again, I get "We encountered a problem activating Advanced Calling 1.0. Please try again later."

I looked all over the Verizon site and came up with nothing. Data is enabled.

Any help would be appreciated.

 

[the tall guy]

Hi, have you tried giving them a call?

 

[J Wile]

I had the EXACT same issue... These steps actually fixed me (Assuming you are already going into SETTINGS/ADVANCED CALLING, and turning that on)...

1)Goto PHONE
2)Goto the SETTINGS menus (Upper right hand 3 dots)
3)Goto CALL, then toggle the Video Calling option... It will give you some sort of message.. Then just make sure it is ON and leave that area and test.

I do not know why this worked, but it did.. Good Luck!

 

[arbazzzz]

i have the same exact issue plz help.as i m in othr country i cant even contact verizon ppls