LG G4 won't download picture message.

[AC Question]

Hi, 2 days ago I got my LG G4, and I had a friend try to send me a picture. It said I had to download it, so I tapped on download. But it just stays on Downloading and then eventually stops. I'm with virgin mobile, and my plan states that I have unlimited picture and text messaging (Im on gold plan). also I do not have wifi at my home so I have to walk to local store to access it, so im not sure if I need wifi to download the pictures.

any help will be greatly appreciated.

 

[Techtein]

Have you checked and verified APN settings on your phone from Virgin Mobile?

You don't need WiFi but cellular data for picture MMS.

 

[Darren Tyler]

BTW im the guy who posted this, I have a plan for 100mb, so its terrible

 

[KeepItReal]

Download another Texting app and change to that one to see if that works. If it does, then go to your Settings, Application, select Application Manager, select the ' other' text program, open storage, select erase cache, force stop and try it again.