1. AC Question's Avatar
    Hi everyone,

    Recently i've been having issues with Chrome not loading web pages (any page at all). It happens every time i open the browser. It starts loading and after awhile it times out with the "took too long to respond"/"webpage not available) error.

    This happens on both wifi and mobile data. I've had it happen on multiple different wifi networks as well. The internet is otherwise working fine - i can access other apps, etc but not through a browser. Even pages which will display in Facebook will not display when i ask it to open the page in a browser.

    I have tried:
    - different browsers which all have the same problem (Chrome, Firefox, Rocket, Dolphin). I also was going to try Opera Mini but it won't actually install. It gets to about 90% and says "Failed to download required content. Check your connection and try again." (again on both wifi and mobile data)
    - hard reset
    - powering off, waiting a few minutes and powering back on (this does fix it temporarily, enables loading of one page and then it gives the same errors again - on all browsers).
    - clearing cache (general phone cache and specific browser caches)
    - uninstalling and reinstalling browsers (uninstalling updates in the case of Chrome)

    My phone is up to date and running version 6.0.1

    Any ideas?
    11-27-2016 12:05 AM
  2. forensicanth's Avatar
    I should mention - i have a Sony Xperia Z5. Also, Chrome does seem to work find in safe mode.
    11-27-2016 12:13 AM

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