why can I not receive texts from iPhones on my new Samsung J3

[AC Question]

I receive texts from other Samsung phones but not iPhones

 

[B. Diddy]

Welcome to Android Central! Did you ever have an iPhone and an iMessage account? If so, make sure your phone number is completely deactivated from the iMessage servers: Issues with texts after moving to Android from iPhone? Here's an easy fix! | Android Central