How can I fix the YouTube error :cannot be played?

[gfederline9]

YouTube error :cannot be played

youtube error cannot play and say

"Connection to server lost. Touch to retry."

or

"sorry, this video cannot be played".

it happen on web browser , google chrome , dolphin browser , YouTube app

 

[B. Diddy]

Re: YouTube error :cannot be played

Which device? Does this occur on both wi-fi and mobile data?

 

[gfederline9]

Re: YouTube error :cannot be played

Which device? Does this occur on both wi-fi and mobile data?

moto e , note 2 , htc desire , these 3 android phone i have had and still owning all has same problem

 

[B. Diddy]

Re: YouTube error :cannot be played

And is it occurring on both wi-fi and mobile data?

 

[gfederline9]

Re: YouTube error :cannot be played

And is it occurring on both wi-fi and mobile data?

YES , both wifi and data , especially data , 2/10 times , wifi would work , months later eventually wifi don't work either

 

[B. Diddy]

Re: YouTube error :cannot be played

Wish I had an answer for you. It's hard to figure out why you'd have the problem over such a widespread variety of devices and apps, both on wi-fi and mobile data. We therefore can't isolate it to a particular network, OS version, or app.

All of these devices are unrooted, correct?

 

[gfederline9]

Re: YouTube error :cannot be played

Wish I had an answer for you. It's hard to figure out why you'd have the problem over such a widespread variety of devices and apps, both on wi-fi and mobile data. We therefore can't isolate it to a particular network, OS version, or app.

All of these devices are unrooted, correct?

all unrooted , moto brought from asia , htc brought in uk
i do notice a lot of android user have this youtube cannot load problem in different android phone or even tablet

 

[B. Diddy]

Re: YouTube error :cannot be played

I wonder if it might be a regional server issue of some sort. Where are you located?

 

[gfederline9]

Re: YouTube error :cannot be played

I wonder if it might be a regional server issue of some sort. Where are you located?

i always live in uk

 

[B. Diddy]

Re: YouTube error :cannot be played

You can check for issues with the YouTube site here: https://downdetector.co.uk/problems/youtube.