NexusNick123
Well-known member
They told me the same thing and I did not do it because I don't have money like that just to put it on hold lol..
They did (or still do maybe) offer this option.
They should just do it like a warranty replacement. I had to get an LG G2 replaced by att and didn't need to preauthorize anything. They sent me the new phone and I have 10 days from the day of receipt to send the other back and then they would charge me. Everyone doesn't do a preauthorized hold for a replacement. Apple didn't do this to me either for an iphone replacement. In my opinion Google's entire policy on warranty needs a little work. From the warranty only being available to the original buyer to this shows their services lags badly behind others especially apple. And service is one of the reasons people love apple. They destroy all other hardware companies in this aspect and that means a lot to many.
Posted via Android Central App
Maybe Best Buy does. Certainly if you bought it through T-Mobile or Sprint store with a contract or a payment plan, they'd take care of it. But you'd also end up paying more for the device. But even if Best Buy does replacement for units they sell, they won't do it for devices sold through the Play store.I don't see why Google can't set up an in-store warranty claim service center within the storefronts that sell the Nexus 5, such as Best Buy, Sprint and T-Mobile? I am also a recent defective unit customer who won't be getting a replacement because I don't have sufficient funds to cover an authorization hold and won't any time soon. So I should just be out of a phone based on my situation over a unit that I didn't damage?
I don't see why Google can't set up an in-store warranty claim service center within the storefronts that sell the Nexus 5, such as Best Buy, Sprint and T-Mobile? I am also a recent defective unit customer who won't be getting a replacement because I don't have sufficient funds to cover an authorization hold and won't any time soon. So I should just be out of a phone based on my situation over a unit that I didn't damage?