URGENT: Firmware Update Encounter an Issue. (Note 2)

[mikewah]

Hi everyone, Im new here.
I'm a regular user of Samsung and i have never root my Smartphone. My warranty is still on.

So, "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." pop out.

I'm not free to go Samsung Centre and I need to use my phone. So, i try to google it for solution and this came up.
DroidViews | “Firmware upgrade encountered an issue” – Got This Error While Installing Firmware? Here’s the Solution!

I follow the steps and my Note 2 end up with "Samsung Galaxy Note 2 GT-N7100" keep on repeating.

The, I when to Samsung Centre, the worker say my phone is rooted even if i download the firmware from the Kies and my warranty is void. I have to pay RM600+ to fix the motherboard.

Here's my question,
Is my phone still valid for warranty? Does the firmware affects motherboard? Why should i do?

Thanks for ur advise.

 

[Golfdriver97]

Hi everyone, Im new here.
I'm a regular user of Samsung and i have never root my Smartphone. My warranty is still on.

So, "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." pop out.

I'm not free to go Samsung Centre and I need to use my phone. So, i try to google it for solution and this came up.
DroidViews | “Firmware upgrade encountered an issue” – Got This Error While Installing Firmware? Here’s the Solution!

I follow the steps and my Note 2 end up with "Samsung Galaxy Note 2 GT-N7100" keep on repeating.

The, I when to Samsung Centre, the worker say my phone is rooted even if i download the firmware from the Kies and my warranty is void. I have to pay RM600+ to fix the motherboard.

Here's my question,
Is my phone still valid for warranty? Does the firmware affects motherboard? Why should i do?

Thanks for ur advise.

Welcome to the forums. I posted in your other thread: http://forums.androidcentral.com/t-...firmware-update-encounter-issue-note-2-a.html