Virus on new Samsung Galaxy Note 10.1 2014 Tablet

[salster]

Hi,
I bought this tablet only a month or so ago, and have received a virus warning. I'm not very savvy about computers or the internet, and backed out of what might have been an android message to isolate it. I guess I was worried that I might be tricked into activating something. I think it was called tapsnake? I now find that I cant log on the the internet at all with this galaxy tab, in order to download an antivirus software to fix the problem. I also have a macbook pro laptop which I'm using to ask this question. I'd be most grateful for any advice about how to fix this.

Many thanks, Sal

 

[B. Diddy]

Welcome to Android Central! Do you remember what the "warning" said? Chances are that it was some bogus popup warning from a website that is trying to lure you into installing a bogus antivirus app that will likely try to steal information from you.

I assume you're trying to connect to the web via wifi on your tablet. Does it detect your network? Review this guide if you're having difficulty with wifi: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[wizzrah]

It might be wise to do a factory reset to see if that will solve the problem.

 

[bclinger#IM]

Backing out or closing the window is the proper action. Never click the OK button.

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