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  • 1 Post By bclinger#IM
  1. Thread Author  Thread Author    #1  

    Default Virus on new Samsung Galaxy Note 10.1 2014 Tablet

    Hi,
    I bought this tablet only a month or so ago, and have received a virus warning. I'm not very savvy about computers or the internet, and backed out of what might have been an android message to isolate it. I guess I was worried that I might be tricked into activating something. I think it was called tapsnake? I now find that I cant log on the the internet at all with this galaxy tab, in order to download an antivirus software to fix the problem. I also have a macbook pro laptop which I'm using to ask this question. I'd be most grateful for any advice about how to fix this.

    Many thanks, Sal
  2. #2  

    Default Re: Virus on new Samsung Galaxy Note 10.1 2014 Tablet

    Welcome to Android Central! Do you remember what the "warning" said? Chances are that it was some bogus popup warning from a website that is trying to lure you into installing a bogus antivirus app that will likely try to steal information from you.

    I assume you're trying to connect to the web via wifi on your tablet. Does it detect your network? Review this guide if you're having difficulty with wifi: [GUIDE] Troubleshooting Wi-Fi Connection Problems
  3. #3  
    wizzrah's Avatar

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    Default Re: Virus on new Samsung Galaxy Note 10.1 2014 Tablet

    It might be wise to do a factory reset to see if that will solve the problem.
    "The glow of one warm thought is to me worth more than money." - Thomas Jefferson



    My One X has served its time...now it's the Note 4's turn
  4. #4  

    Default Re: Virus on new Samsung Galaxy Note 10.1 2014 Tablet

    Backing out or closing the window is the proper action. Never click the OK button.

    Sent from my SM-P600 using Tapatalk
    EVO & an Acer A500 tablet.
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