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  1. Thread Author  Thread Author    #1  

    Default Can't end calls

    Had anyone else had this and preferably found a fix?

    I dropped my s3 the other week and cracked the top third of the screen... ever since the phone freezes during calls, so I can't end them without pulling the battery.

    I'm a bit annoyed as a phone isn't much use with dubious phone functionality, and the cracked screen would have invalidates the warranty
  2. #2  

    Default Re: Can't end calls

    Considering the phone's display has been damaged and its showing obvious signs of not operating properly you can't really expect a fix other than get the screen repaired/replaced either by doing so yourself or paying the carrier/store damage replacement cost to fix it.

    Rotten situation but this goes back to previous years when it was common practice when carriers/store warranties used to cover screen damage "smashed screens, etc. " and consumers purposely would break/damage the phone to get a new refurb or replacement model using the warranty to their advantage. I saw this happen on numerous occasions at my local Sprint stores... Finally the carriers/store warranty companies said enough is enough...
  3. Thread Author  Thread Author    #3  

    Default Re: Can't end calls

    That's what I thought... The repair centre near me is charging almost as much to replace the screen as a new s3 would cost which is a lot to pay to then use the warranty to fix another issue.

    Looks like my plan of putting up until the s4 comes out may not work
  4. #4  

    Default Re: Can't end calls

    A bit annoyed? With yourself, I hope, and not the phone. It would seem a bit much to blame the phone for damaged you caused.

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