I just got back from Verizon, I was disappointed when they didn't give me a replacement phone on the spot as others sounded like they were able to do.
They did a warranty claim and I'm likely getting a refurbished phone...which sucks since I paid for a new phone. Plus, they said if Samsung opens it and sees a crack they will charge me $300. It is a defect so I'm not too worried but if they do charge me, come October hello iPhone 7.
How did others get a replacement phone on the spot?
replacement phone on the spot? i dont think i've ever heard verizon do that. but they usually ship one to you in a day or two, while you get to keep your phone in the meantime. thats very fair in my opinion.
and the replacement devices i've gotten over the years, always look like new.
I must be crazy right? I can't have waited this long to have dead pixels? For context it's on the lower left edge.
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Anyone else have this issue
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