What kind of service should I expect from a developer your site refers me too?
I didn't know Tapatalk existed until I visited Android Central last week on my EVO. When I did I had a pop up that read "Android Central is Tapatalk native, click here to learn more"
So I did, and I read through the sales pitch and decided what the hell only three bucks I'll give it a try. So I paid for it but was at work so I decided to play with it more when I was off work. Well I forgot about it for a few days then I received the same notification when I visited the site again. I remembered that I paid for the app a few days earlier so I went to my application list to find it and nothing. I am so used to the marketplace just working I didn't even check to see if it downloaded the day I paid for it. (MY fault) I had received an email notification through Google checkout that I had paid for it but no download was received and I did not receive any emails from the vendor. So I went to the marketplace found tapatalk and downloaded it thinking I could just enter my email address for the paid version but no dice. That is not an option I keep getting redirected to the page that requires payment?????? I have sent an email to tapatalk directly three days ago with no response yet. In Google check out there is a number you can call to reach the vendor, that number is to some dude who has NO CLUE what Tapatalk, application development or ANDDROID is! I have been in the Tapatalk forums but nothing fruitful there yet. So at this point I ask Phil, should the developer of an application that your website has directed me too give me some kind of customer service? I mean this is getting borderline stupid in my opinion. I had a problem with Titanium backup and that developer took care of my issue right away via email and it was on a weekend! I didn't expect that kind of service from the maker of Titanium backup but it sure was nice. It also makes me want to search out anything else he has his hands in because I feel confident that he will give me support when or if I need it. I cant say the same for Tapatalk
Here is the forum to date:
http://www.tapatalk.com/forum/showthread.php?p=12495#post12495
I didn't know Tapatalk existed until I visited Android Central last week on my EVO. When I did I had a pop up that read "Android Central is Tapatalk native, click here to learn more"
So I did, and I read through the sales pitch and decided what the hell only three bucks I'll give it a try. So I paid for it but was at work so I decided to play with it more when I was off work. Well I forgot about it for a few days then I received the same notification when I visited the site again. I remembered that I paid for the app a few days earlier so I went to my application list to find it and nothing. I am so used to the marketplace just working I didn't even check to see if it downloaded the day I paid for it. (MY fault) I had received an email notification through Google checkout that I had paid for it but no download was received and I did not receive any emails from the vendor. So I went to the marketplace found tapatalk and downloaded it thinking I could just enter my email address for the paid version but no dice. That is not an option I keep getting redirected to the page that requires payment?????? I have sent an email to tapatalk directly three days ago with no response yet. In Google check out there is a number you can call to reach the vendor, that number is to some dude who has NO CLUE what Tapatalk, application development or ANDDROID is! I have been in the Tapatalk forums but nothing fruitful there yet. So at this point I ask Phil, should the developer of an application that your website has directed me too give me some kind of customer service? I mean this is getting borderline stupid in my opinion. I had a problem with Titanium backup and that developer took care of my issue right away via email and it was on a weekend! I didn't expect that kind of service from the maker of Titanium backup but it sure was nice. It also makes me want to search out anything else he has his hands in because I feel confident that he will give me support when or if I need it. I cant say the same for Tapatalk
Here is the forum to date:
http://www.tapatalk.com/forum/showthread.php?p=12495#post12495