Well, I went back to Verizon.
AT&T Should Update Colored Kites Every Day! If you read more than the first letter you read it wrong.
Where do I start? First let me say for anyone one stuck with AT&T you have my sympathy. That was the worst experience I've ever had with a carrier in so many ways.
The web site was slow and laggy, I mean when I was connected with a ethernet cable on an actual PC and it was slow and laggy. It took them over 4 months to get my bill right. That's crediting my discount, getting my bill to a predictable, this is your every month total, get the bill right. Going to the store was horrible. I'm sorry but Verizon's auto check-in recognizing your device and only requiring a pin vs literally having to check-in and presenting an ID and sometimes the pin too. That's just a bit much to ask a question. And I haven't even gotten to the service yet.
I've never had such spotty and slow internet service. I mean the phone would say 5G a lot of the time but it would take forever for pages or internet dependent games to load. And Ok yeah I know the whole not always real 5G, and 5G isn't always a lot better than LTE but when it says you're connected and things just don't load or open, that's a problem. I was trying to think of a time I ever dropped a call on Big Red, which I'm sure happened in the decade and half I was with them but I'm pretty sure I had more dropped calls in these past few months than whatever that total might have been. Then the shear number of places that I didn't seem to have service of one kind or another. I never expected this to really be an issue. I figured there were towers everywhere so even if it wasn't an AT&T tower I'd still be able to connect to someone's tower and be good but that didn't seem to play out.
Every time I would mention any of these things someone would mention this carrier or that service, all of whom I'm sure would have saved me even more money but all I could think was, if number 2 is this much worse than number 1 I don't think I want to know what number 4 - 7 would be like.
They tried to offer some perks. Unlimited media storage, photo and video back-up. Sounds really good just when Google is doing away with their unlimited option and going to a pretty low limit before hitting a paid tier. Free HBO Max, if you had at least one plan subscribed to a higher plan. Everything else was stuff other carriers offered too.
Anyway, I went back at the same price as before. I am still saving in a way. No HBO Max but Hulu which I was paying for is now free and we're getting crappy Disney+ free. I mean the point of a streaming service is content which D+ offers about a D- worth of. Too bad none of us are left leaning sports fans cause it also includes ESPN+. Not being a sports fan that is useless to me. It reminds me of Taco Bell and how everything comes with sour cream anymore. That used to be an upcharge but when you order without it now the price doesn't go down. That's ESPN for us, we're not going to use but our price still won't go down. LOL. At least I know I'll have a connection and signal everywhere I go and no worries about dropped calls.