Hi guys,
I'm desperate and I can't seem to find a solution to this. Everything seemed to work so well since I bought my Samsung Galaxy Note 3 2 weeks ago. I could transfer files into the phone itself. However after a recent software upgrade, the PC couldn't detect the phone anymore. It says that the device is not properly installed.
Here's what I've done or have currently right now:
-updated version of Samsung Kies
-Enabled USB debugging
-checked for latest software upgrades (mine is currently the latest)
- the phone is detected in the device manager but it says that is ins not installed properly
- tried troubleshooting via the windows troubleshoot to update the driver but it wasn't able to update
- manually downloaded the USB driver (from this site Samsung Andorid USB Driver for Windows | SAMSUNG Developers) but it didn't install
phone specs:
android 4.4.2
baseband N9005XXUENC2
kernel 3.4.0-1168347
build KOT49h.N9005XXUEND3
There's one thing. I dropped my phone from about a 3 ft table. It was in a case. I doubt it has an effect... Or would it have an effect??
I'm desperate and I can't seem to find a solution to this. Everything seemed to work so well since I bought my Samsung Galaxy Note 3 2 weeks ago. I could transfer files into the phone itself. However after a recent software upgrade, the PC couldn't detect the phone anymore. It says that the device is not properly installed.
Here's what I've done or have currently right now:
-updated version of Samsung Kies
-Enabled USB debugging
-checked for latest software upgrades (mine is currently the latest)
- the phone is detected in the device manager but it says that is ins not installed properly
- tried troubleshooting via the windows troubleshoot to update the driver but it wasn't able to update
- manually downloaded the USB driver (from this site Samsung Andorid USB Driver for Windows | SAMSUNG Developers) but it didn't install
phone specs:
android 4.4.2
baseband N9005XXUENC2
kernel 3.4.0-1168347
build KOT49h.N9005XXUEND3
There's one thing. I dropped my phone from about a 3 ft table. It was in a case. I doubt it has an effect... Or would it have an effect??