Help! I think my Samsung A50s Phone got wet and now the touchscreen is not working anymore

[Android Central Question]

Please help, my Phone's touchscreen is not responding anymore. I cant touch it so that it can open nor is it responding to me when i try to open it through the touchscreen. I can still on and off it however with the power button. I think it got wet because I put it close to the sink when I washed the dishes. Please help! Whats the best thing to do right now so that it doesnt get destroyed or can I dry it and hope for the best? Please help!

 

[belodion]

Drying attempts may work well enough to allow you to back up personal data, but water damage tends to be progressive so any success may be temporary.

See this: https://forums.androidcentral.com/a...os/477140-guide-oh-no-my-phone-got-wet-3.html

https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Kizzy Catwoman]

But leave it to air dry. Do not put it in rice. It is an old wife's tale and doesn't really work.

 

[Morty2264]

Welcome to Android Central! Rice is an iffy bet. I've heard instances where it worked and also didn't work. It may be best to let it air dry, like Kizzy suggested.

My husband (boyfriend at the time) dropped his iPhone into water once and it survived! Try not to panic.

Do you have any of your important information backed up?

 

[ZawHawk]

Hello I'm the same guy that posted this, uh, I did have all of my pictures backed up thanks to Google Photos, and I'm pretty sure I can still have my in-app purchases with my google play accounts. Thanks everyone! My phone is currently wrapped in a piece of cloth stored inside my closet haha. Ill update and hope for the best

 

[Morty2264]

Hello I'm the same guy that posted this, uh, I did have all of my pictures backed up thanks to Google Photos, and I'm pretty sure I can still have my in-app purchases with my google play accounts. Thanks everyone! My phone is currently wrapped in a piece of cloth stored inside my closet haha. Ill update and hope for the best

So glad that your stuffed is backed up! Yes, please keep us posted. Do you have a spare phone you can use in the meantime?

 

[mustang7757]

Hello I'm the same guy that posted this, uh, I did have all of my pictures backed up thanks to Google Photos, and I'm pretty sure I can still have my in-app purchases with my google play accounts. Thanks everyone! My phone is currently wrapped in a piece of cloth stored inside my closet haha. Ill update and hope for the best

Hi, welcome to AC!

Did the phone get submerged in water or just the screen got little wet?

 

[ZawHawk]

(Sorry I dont know how to reply) but for morty2264, no I do not so I am using my laptop haha so I really hope it gets fixed

For mustang7757, It only got a little wet, iirc, i laid it close to the sink while washing the dishes so it may got splashed on but not full on submerged.

 

[mustang7757]

(Sorry I dont know how to reply) but for morty2264, no I do not so I am using my laptop haha so I really hope it gets fixed

For mustang7757, It only got a little wet, iirc, i laid it close to the sink while washing the dishes so it may got splashed on but not full on submerged.

Ok , i think you should be ok after a wipe down , anytime water left on the screen it doesn't react to finger imput well until dried.

 

[ZawHawk]

Ok , i think you should be ok after a wipe down , anytime water left on the screen it doesn't react to finger imput well until dried.

this was the first thing that I did when I noticed the problem. It still doesnt work and so I am currently drying it because i am unsure of it

 

[ZawHawk]

Okay everyone so, Ive been covering it since i posted the question and I opened it. Ill see if it has been fixed. If not, yikes, should I wait longer or should I do something?

 

[ZawHawk]

Yup it hasnt worked yet. Yikes. What should I do now? should I leave it to dry still? or should I do something about it?

 

[B. Diddy]

Did you already read through the first link belodion shared above?

 

[ZawHawk]

problem is, I cannot take my battery out because I dont have a heat gun so I cant do that. hmm what can I do?

 

[ZawHawk]

problem is, I cannot take my battery out because I dont have a heat gun so I cant do that. hmm what can I do?

Okay thankfully I havent charged it and I immediately shut it down

 

[B. Diddy]

You can still let it soak in the rubbing alcohol -- hopefully, it might help any moisture evaporate. But the problem with water damage is that it can be pretty quick, so the damage may already be done. Ultimately, you will probably have to get a new phone. Sorry!

 

[mustang7757]

this was the first thing that I did when I noticed the problem. It still doesnt work and so I am currently drying it because i am unsure of it

If it got a little wet on screen shouldn't take that much drying unless im missing something? Does the screen have any cracks?

 

[B. Diddy]

If it got a little wet on screen shouldn't take that much drying unless im missing something? Does the screen have any cracks?

I'm guessing the water got into the phone somehow, likely through a crack or some other break in the phone's integrity.

 

[mustang7757]

I'm guessing the water got into the phone somehow, likely through a crack or some other break in the phone's integrity.

Yeah something definitely

 

[ZawHawk]

Okay so! My mom and dad are going to get it fixed later in the afternoon so either I get a new phone. Anyways, thanks everyone for the loads of help you gave me! I am very very thankful! thanks everyone have a nice day!

Also for mustang7757 I think it got like that because I had it fixed once for a crack on the screen and I think its through that

Anyways, thank you very much everyone!