As an update, as of yesterday still no update for me in Austin TX! I was ready to throw my tablet out the window and call Acer and tell them a thing or two. I saw a lot of posts about an Acer Update app, so I checked that out. When I viewed the app from the app store it said it was already installed on my device. It's not a runnable app but more or less a service that runs in the back ground. I decided to unistall it and reinstall it. Afer that, I checked again and vua-la, ICS update for me!! Loving it so far. Super fast and everything seems to be working just fine. I did notice some crackling in the audio in some of my games, but nothing alarming. Hope this helps some of you that still have not received the update yet.