I sold my LG V20 online and the new user cannot use the phone when they put their pre-paid sim card in?
I purchased the phone used myself as a refurb on amazon. I just popped my sim card in that I pulled from my Note 5 and it worked great!
The new user took it to T-Mobile and had them look at it and confirmed there were no locks on it?
I also called T-M tech support and they confirmed that phone is unlocked?
I am just wondering if I put an anti theft code on it when I had it and now cannot remember?
I did a factory reset when I sent it out, wouldn't this clear any security settings I may have done?
How can the user check for lock settings that I may have done?
Thanks for the help!
I purchased the phone used myself as a refurb on amazon. I just popped my sim card in that I pulled from my Note 5 and it worked great!
The new user took it to T-Mobile and had them look at it and confirmed there were no locks on it?
I also called T-M tech support and they confirmed that phone is unlocked?
I am just wondering if I put an anti theft code on it when I had it and now cannot remember?
I did a factory reset when I sent it out, wouldn't this clear any security settings I may have done?
How can the user check for lock settings that I may have done?
Thanks for the help!