Question Note 10 plus damaged screen factory reset?

[mikeb33]

My Note 10 plus screen got damaged and is unreadable, though the phone stayed on and can communicate with my watch and earbuds. I bought a new S23 Ultra from Verizon and they want the old phone for trade in credit of $800. How do I erase the phone if I can't see anything on screen before I give it up? Is there software to use my windows pc?

 

[Bla1ze]

Use your Google account to wipe it. - https://support.google.com/accounts/answer/6160491?hl=en
Alternatively, if you have a USB-C to HDMI adapter/cable you can just output the display to some other screen.

 

[mustang7757]

I would say use find my Samsung but your on Verizon and they don't have that feature