So I am not really sure wtf is up with Verizon , this phone or the process. I am getting a new phone, but I have to wait until after Christmas.
So I put a Tix in back on 10-27. Had text messages saying some was working on the issue and observing they would be with me when they were done. 24 hours the first time and 48 the second. Then nothing. No email, text or phone call saying, you need to go to the doc and get your brain checked or I can't believe you haven't thrown the phone thru a window yet.
So today I decide to call back and check. Very nice second tier rep. Although she did not say what the findings were on the previous Tix, she grants me the worry free return and a ship date of 12-26. So at some point, sooner or later then the 26th, I will get a newer pixel xl 128 black. I could have chosen something else, but still nothing that interests me like this phone. Not the 32 or the plain pixel either and I like the black front so I am status quo.
The rep tells me the pixel has a know audio issue. She says she had to exchange her own pixel xl because certain sounds were not working. Like notification would come thru but she couldn't hear calls, unless on speaker. I stated that although I suspect some of my issues are call drops, I could not rule out sound issues causing one or the other party to say can you hear me and hang up. For me it just says call ended, not sure how or why.
All in all even with these issues I still like the phone. I guess after the n7 I am still stuck in a loop. I feel like I have Stockholm syndrome. Maybe a new one will work.