L Lancisman New member Apr 25, 2023 3 0 1 Visit site Apr 25, 2023 #1 Help? I have 8gb of data and last month it used 5gb of data, my phone model is a Motorola Moto g50.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,618 4,762 113 Visit site Apr 25, 2023 #2 Welcome to Android Central! You're saying you haven't uninstalled any apps at all over the past couple of months? Upvote 0 Downvote
Welcome to Android Central! You're saying you haven't uninstalled any apps at all over the past couple of months?
L Lancisman New member Apr 25, 2023 3 0 1 Visit site Apr 25, 2023 #3 Yes, I haven't uninstalled any apps. And the issue has been draining data since I got my phone in November last year. Upvote 0 Downvote
Yes, I haven't uninstalled any apps. And the issue has been draining data since I got my phone in November last year.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,618 4,762 113 Visit site Apr 25, 2023 #4 Use your phone in Safe Mode for a day and see if that data usage figure still goes up: https://en-emea.support.motorola.com/app/answers/detail/a_id/159035/~/safe-mode---moto-g50 Then exit Safe Mode, and then see if the data usage starts to climb again. Reactions: Laura Knotek Upvote 0 Downvote
Use your phone in Safe Mode for a day and see if that data usage figure still goes up: https://en-emea.support.motorola.com/app/answers/detail/a_id/159035/~/safe-mode---moto-g50 Then exit Safe Mode, and then see if the data usage starts to climb again.
L Lancisman New member Apr 25, 2023 3 0 1 Visit site Apr 25, 2023 #5 Would 2 or 3 hours work? I have to use my phone for school tommorow, which I cant skip. Upvote 0 Downvote
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,618 4,762 113 Visit site Apr 25, 2023 #6 2-3 hrs might be enough, but the longer duration you try it in Safe Mode, the more helpful it will be for troubleshooting. You can always wait until you have a longer period of time where this won't impact your schoolwork. Reactions: Laura Knotek Upvote 0 Downvote
2-3 hrs might be enough, but the longer duration you try it in Safe Mode, the more helpful it will be for troubleshooting. You can always wait until you have a longer period of time where this won't impact your schoolwork.
mustang7757 Super Moderator Moderator Feb 6, 2017 91,603 6,178 113 Visit site Apr 25, 2023 #7 Welcome to AC! Are you using 2 different users account on the device? Reactions: Laura Knotek Upvote 0 Downvote