Why does my Infinix Zero X Pro keep rebooting?

[EdgyFish]

There was a reccent system update with my infinix zero x pro and ever since then it would just keep restarting.

Before I could touch my phone or use it proprerly it would restart on me. I searched for ways to stop it and found that if I manually did it, it would stop, So I manually restarted my phone, and it worked

But just recently, my phone drained all the way to zero leaving it to shut down. When I turned it back on again, it keeps restarting even though I manually did it. Why is this happening and how do I stop it?

 

[mustang7757]

Does it happen in safe mode?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Was this an official system update pushed over-the-air, or did you download an update file from some website?

 

[EdgyFish]

I made an account so I can reply, @mustang7757 the link you sent didn't work but Idk how to change my phone into safe mode.
B.Diddy it was a pushed over-the-air update

 

[B. Diddy]

I made you the owner of the original guest post to make it easier for you to find.

Do these steps work? https://www.hardreset.info/devices/infinix/infinix-zero-x-pro/safe-mode/

 

[mustang7757]

I made an account so I can reply, @mustang7757 the link you sent didn't work but Idk how to change my phone into safe mode.
B.Diddy it was a pushed over-the-air update

Welcome to AC!
What didn't work about it?

What Android version it's on?