Hi, I would really appreciate some help with an old 9" tablet I am trying to keep going for a friend.
The problem is that he is not able to install any apps because of a Play Store warning of low storage space. There doesn't seem to be much already installed and I have uninstalled a couple of apps and Play Store now states 290MB available.
Looking in settings and storage everything seems to be duplicated.
It says:-
Internal Storage
Total Space 0.98GB
Available 290MB
Apps (app data & media content) 528MB
Cached 1.77MB
Then underneath it says:-
Internal Storage
Total Space 4.56GB
Available 4.44GB
Apps (app data & media content) 116MB
Cached 8.00KB
Both the 0.98GB and the 4.56GB spaces seem to have exactly the same apps and Android files etc.
The tablet is supposed to have an 8GB memory and there is no external card installed.
I'm hoping someone can help me understand what is going on here and if the is any possible solution.
Many thanks
The problem is that he is not able to install any apps because of a Play Store warning of low storage space. There doesn't seem to be much already installed and I have uninstalled a couple of apps and Play Store now states 290MB available.
Looking in settings and storage everything seems to be duplicated.
It says:-
Internal Storage
Total Space 0.98GB
Available 290MB
Apps (app data & media content) 528MB
Cached 1.77MB
Then underneath it says:-
Internal Storage
Total Space 4.56GB
Available 4.44GB
Apps (app data & media content) 116MB
Cached 8.00KB
Both the 0.98GB and the 4.56GB spaces seem to have exactly the same apps and Android files etc.
The tablet is supposed to have an 8GB memory and there is no external card installed.
I'm hoping someone can help me understand what is going on here and if the is any possible solution.
Many thanks