1. Steven Talamantes Ontiveros's Avatar
    I have a Moto G4 XT1621 android 7.0
    I can't get past the google account, can somebody please help.
    06-07-2018 11:00 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did the phone belong to someone else before? If so, they have to properly remove their Google account from the phone before doing a factory reset -- otherwise, FRP is activated, which means you need that person's Google account and password to get to the next step. There is no way around this.
    06-07-2018 11:18 PM

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