1. AC Question's Avatar
    I normally transfer files to and from my HTC One x via the USB cable. However, today when pluging in the USB cable, I see the phone in Windows Explorer but I am not able to open the directory 'Internal Storage'.
    I do see a directory 'Vault Timeline'. This opens with slider with left & right arrows...Clicking on them apparently has no effect.

    I have not downloaded any Vault app or programme, I cannot see any app on my phone that seems to be related to a 'vault' app

    I have lost all access to the directories on the phone... HELP please - Do I have a virus or trojan?

    I presume that if I reset the phone, I will lose all my photos, videos and music! :-(

    08-20-2014 02:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I wonder if this might be related to the recent Windows Update problem, where they sent out erroneous patches. My Nexus 5 started being identified as an "Acer ADB Device." See my other thread about how I corrected the issue: http://forums.androidcentral.com/goo...ng-device.html
    08-20-2014 07:46 PM

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